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Technical support

Which device do you need help with?

Choose your device below to see setup steps, charging tips and troubleshooting. Prefer to speak to a person? Our UK team is a call away on 0800 688 9961.

Junior product

Junior - Kids GPS Watch

Kids GPS watch setup, charging, app pairing and safety features.

View Junior support
GO product

GO - Adult GPS Watch

Setup, charging, common display issues and shower-safe daily wear.

View GO support
One product

(Pendants may vairy)

One - GPS Pendant

Emergency use, charging, water resistance, pacemakers and fall detection.

View One support