Live location tracking
See where your loved one is in real time, with GPS updates from their MediAlarm device displayed clearly on a map.
TrueKare App
Stay connected, wherever life takes them
The TrueKare app puts safety and reassurance in your pocket. Track location, receive SOS alerts, set safe zones and keep the whole family in the loop.
Everything in one app
The TrueKare app is designed for family members, carers and anyone who wants to stay close to the people they care about.
Instant SOS alerts
Get notified the moment an SOS is raised so you can act quickly and stay informed throughout the response.
Multiple app users
Add up to six family members or carers to the app so everyone can share responsibility for keeping someone safe.
Safe zones & geofences
Set custom safe zones and receive alerts when a device enters or leaves a chosen area.
Works with every MediAlarm device
Whether you use the Junior kids GPS watch, the Go adults GPS watch or the One GPS pendant, the TrueKare app brings everything together in one simple dashboard.
- Compatible with Junior, Go and One devices
- Up to 6 app users per account
- Real-time GPS location updates
- SOS and fall-detection notifications
- Custom safe zones and arrival alerts
Ready to get started?
Log in to TrueKare, or speak to our UK team if you need help setting up the app.
Mon–Fri, 9am–5pm