Live location tracking
See where your loved one is in real time, with GPS updates from their MediAlarm device displayed clearly on a map.
TrueKare App
Stay connected, wherever life takes them
The TrueKare app puts safety and reassurance in your pocket. Junior is family monitored through the app only; its SOS contacts designated family, not our 24/7 monitoring team. Go and One have 24/7 UK monitoring alongside app access.
Everything in one app
The TrueKare app is designed for family members, carers and anyone who wants to stay close to the people they care about.
Instant SOS alerts
Get notified the moment an SOS is raised so you can act quickly and stay informed throughout the response.
Multiple app users
Add family members or carers to the app so everyone can share responsibility for keeping someone safe.
Safe zones & geofences
Set custom safe zones and receive alerts when a device enters or leaves a chosen area.
Works with every MediAlarm device
Whether you use Junior, Go or One, the TrueKare app helps you stay connected. Features vary by device: Junior is family monitored via the app only and does not connect to the 24/7 monitoring team. Go and One include professional 24/7 UK monitoring.
- Compatible with Junior, Go and One devices
- Share access with family and carers
- Real-time GPS location updates
- SOS to family for Junior; monitored SOS and fall detection for Go and One
- Custom safe zones and arrival alerts
Ready to get started?
Log in to TrueKare, or speak to our UK team if you need help setting up the app.
Mon–Fri, 9am–5pm