We provide monitored GPS safety devices for people of every age — kids on the way to school, active adults out and about, lone workers on shift, and older loved ones at home. Our watches also track heart rate and wellbeing, so you get more than an SOS button — you get everyday peace of mind, backed by real UK-based people around the clock.
Led by Director Kez Wilkes, a local entrepreneur and devoted family man, MediAlarm 24/7 was founded from lived experience, not theory.
Kez understands the fear families carry when someone they love becomes vulnerable — the silent anxiety that sits in the background every single day, the constant “what if” that never truly switches off.
After losing his mother to dementia, Kez experienced firsthand the reality so many families face. While he was living in Australia, she went missing and could not be found. The distance, the helplessness, the uncertainty — it was something no son should have to endure.
In that moment, it became clear that families need more than hope. They need protection. They need reassurance. They need a system that works when it matters most.
MediAlarm 24/7 was built from that conviction.
Our GPS watches and SOS pendants are built for every stage of life — kids who need a safer walk to school, active adults who want health and wellbeing insights on their wrist, lone workers on remote shifts, and older loved ones staying independent at home. Using reliable 4G connectivity, built-in GPS tracking and fast monitored response, our devices make sure help is never far away.
When a button is pressed, or when location needs to be confirmed, families gain clarity instead of panic. Action instead of uncertainty. Peace of mind instead of fear.
This is not just technology. It is independence with security. Freedom with protection. Dignity with support.
As a locally driven business, we are deeply committed to the communities we serve. Every customer is treated as family. Every enquiry is handled with care. Every device is monitored with urgency and compassion.
Because for us, this is personal.
We exist so that no family has to experience that same helpless moment ever again. MediAlarm 24/7 is not just about responding to emergencies — it is about preventing heartbreak, and keeping people safe, connected and protected, every single day.
We started MediAlarm 24/7 to give people an easy way to stay safe, connected and independent in everyday life. Our devices are designed for every kind of day — kids exploring the world, adults keeping active, lone workers on the move, and families who simply want extra reassurance. We believe everyone deserves quick, dependable help when they need it.
Across the UK, families, professionals and busy households use our devices to stay one step ahead. Parents check in on children after school, active adults track their wellbeing on the go, and lone workers feel more confident on remote jobs. It is smart safety that fits around real life — not a label, just practical support you can count on.
We take the time to learn your needs so we can set up your device in the way that suits you best. By securely storing your medical notes, mobility concerns and emergency contacts, we make sure support reaches you quickly when it matters. Our staff stay calm, patient and reassuring, guiding you through emergencies with clarity and care.
MediAlarm 24/7 is an independent provider. We do not offer our services on behalf of any council or third-party authority. Choosing MediAlarm 24/7 is entirely optional and separate from any local authority or healthcare support you may already receive.
If an emergency occurs, our monitoring team can contact the emergency services on your behalf when appropriate. We act quickly, responsibly, and in line with your situation to make sure the right help reaches you without delay.
Fast help when you need it most.
You don’t wait when you call us. Our UK-based team answers in seconds because every moment matters in an emergency. We treat every alert as urgent and respond with clear, calm communication — you’re never left alone wondering what to do next.
Our devices work with one simple button press. No steps or codes to remember. Wear your pendant in the shower, in bed or in the garden — all devices are water resistant and built for everyday use. Whether you choose a pendant or a safety watch, support is always within reach.
Our team operates 24 hours a day, 365 days a year — including Christmas and bank holidays. You get the same level of care and attention at 3am as you do at 3pm. Whenever you need us, we’re here.
Everything you need to know.
Our team answers your call in seconds. We check what you need right away and arrange the help you need — this might be calling a family member or the emergency services.
No, you don’t need a landline. Our devices use mobile networks, so they work anywhere you have signal. We test it when we set up your device.
Yes — our devices are water resistant. You can wear them in the bath, shower or while washing up. We suggest keeping your device on all the time.
Our team will still answer and check on you. Just tell us it was an accident and we’ll cancel the alert. We’d always rather you press it by mistake than wait when you really need help.
Still have a question?
Contact usIf you have a question or need any assistance, our team is here for you — 24 hours a day, 365 days a year.
Medi Alarm 247 Limited · Alum House, 5 Alum Chine Road, Westbourne, Bournemouth, Dorset, BH4 8DT
