We provide GPS safety devices for every age. Go and One connect adults, lone workers and older loved ones to our 24/7 UK monitoring team. Junior helps families stay connected with GPS tracking and calls through the TrueKare app: it is family monitored only and is not connected to our monitoring team.
Led by Director Kez Wilkes, a local entrepreneur and devoted family man, MediAlarm 24/7 was founded from lived experience, not theory.
Kez understands the fear families carry when someone they love becomes vulnerable — the silent anxiety that sits in the background every single day, the constant “what if” that never truly switches off.
After losing his mother to dementia, Kez experienced firsthand the reality so many families face. While he was living in Australia, she went missing and could not be found. The distance, the helplessness, the uncertainty — it was something no son should have to endure.
In that moment, it became clear that families need more than hope. They need protection. They need reassurance. They need a system that works when it matters most.
MediAlarm 24/7 was built from that conviction.
Our GPS watches and SOS pendants are built for every stage of life — kids, active adults, lone workers and older loved ones. Go and One combine GPS tracking with 24/7 UK monitored response. Junior offers family-app monitoring, location tracking and SOS to designated family contacts, without a connection to the monitoring team.
When a button is pressed, or when location needs to be confirmed, families gain clarity instead of panic. Action instead of uncertainty. Peace of mind instead of fear.
This is not just technology. It is independence with security. Freedom with protection. Dignity with support.
As a locally driven business, we are deeply committed to the communities we serve. Every customer is treated as family. Every enquiry is handled with care. Go and One alerts are handled by our monitoring team with urgency and compassion; Junior is monitored by family through the app.
Because for us, this is personal.
We exist so that no family has to experience that same helpless moment ever again. MediAlarm 24/7 is not just about responding to emergencies — it is about preventing heartbreak, and keeping people safe, connected and protected, every single day.
We started MediAlarm 24/7 to give people an easy way to stay safe, connected and independent in everyday life. Our devices are designed for every kind of day — kids exploring the world, adults keeping active, lone workers on the move, and families who simply want extra reassurance. We believe everyone deserves quick, dependable help when they need it.
Across the UK, families, professionals and busy households use our devices to stay one step ahead. Parents check in on children after school, active adults track their wellbeing on the go, and lone workers feel more confident on remote jobs. It is smart safety that fits around real life — not a label, just practical support you can count on.
We take the time to learn your needs and help set up your device. For Go and One, our monitoring team can access your health notes, mobility concerns and emergency contacts and guide you through emergencies. For Junior, family manages contacts and monitoring through the TrueKare app only.
MediAlarm 24/7 is an independent provider. We do not offer our services on behalf of any council or third-party authority. Choosing MediAlarm 24/7 is entirely optional and separate from any local authority or healthcare support you may already receive.
For Go and One emergencies, our monitoring team can contact emergency services when appropriate. Junior does not connect to that team; its SOS goes to designated family contacts, who are responsible for responding.
Fast help when you need it most.
Our UK-based monitoring team answers Go and One alerts in seconds, with clear, calm communication. Junior SOS goes to designated family contacts, not our team.
Our devices work with one simple button press. No steps or codes to remember. Wear your pendant in bed or in the garden — the Go watch and One pendant are IP67 water resistant and built for everyday use. Whether you choose a pendant or a safety watch, support is always within reach.
For Go and One, our monitoring team operates 24 hours a day, 365 days a year — including Christmas and bank holidays. Junior is family monitored through the TrueKare app only and is not connected to that team.
Everything you need to know.
For Go and One, our team answers in seconds and arranges help — this might be calling family or emergency services. Junior SOS contacts designated family only and does not connect to the monitoring team.
No, you don’t need a landline. Our devices use mobile networks, so they work anywhere you have signal. We test it when we set up your device.
The Go watch and One pendant are IP67 water resistant, designed for everyday rain, splashes and temporary water exposure such as washing up. They are not completely waterproof, so we recommend minimising unnecessary water exposure and avoiding swimming, bathing and prolonged submersion. We suggest keeping your device on all the time.
For Go and One, our team will answer and check on you; tell us it was an accident and we’ll cancel the alert. If Junior SOS is pressed by mistake, tell the family contact who answers — Junior does not call our monitoring team.
Still have a question?
Contact usFor questions and setup help, our customer-service team is available Mon–Fri, 9am–5pm. Go and One emergency monitoring operates 24/7; Junior is family monitored via the app only.
Office & returns: Unit 5, 17 Cobham Road, Ferndown, Dorset, BH21 7PE
