Help with your Junior - Kids GPS Watch

1. Charge the watch fully using the included magnetic charger — a full charge takes around 2 hours. 2. Download the TrueKare app on your phone and create a family account. 3. Scan the QR code shown on the watch screen or enter the device ID to pair it. 4. Add trusted contacts and set safe zones in the app. The watch is then ready to wear.

Your child can swipe to choose a trusted contact and tap to call. In an emergency, they can press and hold the SOS button for 3 seconds. This will cycle through the preset contacts and, if needed, alert the monitoring team while sharing the watch's GPS location.

Yes. The Junior watch supports two-way video calling with approved family contacts through the TrueKare app. Both the watch and the contact's phone need a good mobile or WiFi signal for the best experience.

The Junior watch uses GPS, WiFi and mobile network positioning to show its location in the TrueKare app. Location updates automatically and can also be refreshed manually from the app map screen.

The Junior watch is water resistant for everyday splashes, hand washing and light rain. It is not designed for swimming or full immersion, so we recommend removing it before bath time or swimming.

Battery life depends on how often calls, video calls and location updates are used. Typical daily use lasts up to 2 days. We recommend charging the watch every night so it is ready for the day ahead.

Our UK-based team is happy to walk you through anything to do with your Junior - Kids GPS Watch. Give us a call on 0800 688 9961 or visit our contact page.