Go & One: 24/7 UK Monitoring No Long Contracts Free Delivery 30 Day Money Back Guarantee

Go — Adult GPS Watch

Personal Alarm Watch with GPS & Fall Detection

An easy-to-wear GPS watch for adults who want to stay independent, with one-button SOS, fall detection and 24/7 UK monitoring.
  • 24/7 UK monitoring
  • Fall detection
  • Free delivery
  • 30 day money back guarantee
MediAlarm Go personal alarm watch with GPS and fall detection

Who Go is designed for

For adults who want help to be one press away, at home and out and about.

Older adults living independently

Discreet on the wrist, with SOS, fall detection and location sharing with family.

Lone workers

Site workers, drivers, visitors and night staff who work alone and need a way to raise an alert.

Active adults

Walks, shopping and day trips, with GPS so our team can find you if you need help.

Key features

SOS button

Press and hold the SOS button for 3 seconds — a vibration and beep confirm the alert. The watch calls our monitoring team and switches to hands-free straight away.

GPS location

Your location is shared with our responders when SOS or fall detection is triggered, so you don't need to explain where you are. Family can also check location in the app.

Fall detection

Raises an alert automatically if a hard fall is detected, even if you can't press the button.

Hands-free two-way voice

A speaker and microphone in the watch let you talk to our team whether you're standing, sitting or lying down.

Wellbeing tracking

Heart rate and other wellbeing readings can be viewed in the app. These are for general wellbeing information only.

IP67 water-resistant design

Designed for everyday life, whatever the weather — protection against everyday rain, splashes and temporary water exposure. Not completely waterproof.

Up to 6 emergency contacts

Nominate up to six emergency contacts for our responders to call when you need help. They work alongside our 24/7 monitoring team — a trained responder always answers first.

Web app access

Web app access available for supported watch management features.

What happens when you press SOS

  1. 1

    You raise an alert

    Press and hold SOS for 3 seconds, or fall detection raises the alert for you.

  2. 2

    Our UK team answers

    A trained responder speaks to you through the watch and can see your GPS location and details.

  3. 3

    Help is arranged

    We contact your chosen contacts or the emergency services and stay with you until help arrives.

Monitoring and safety

Go is connected to our UK monitoring centre 24 hours a day, 365 days a year. Your contacts and important details are held on file so our responders can act quickly.

GPS uses satellite and mobile network positioning. Accuracy can vary indoors, in built-up areas and where signal is weak.

  • No fall-detection system can identify every fall. You can always press SOS yourself.
  • Designed for use within the UK, subject to mobile network coverage.

Plans and what's included

Choose a plan and check out securely online — the watch is included with your monitoring plan.

What's included

  • Go watch and charging cradle
  • 4G SIM and mobile connectivity
  • 24/7 UK monitoring
  • TrueKare app for family
  • Free delivery

We're so sure you'll love it.

30-day money-back guarantee

Your device, 24/7 UK monitoring and free delivery. No upfront device cost.

Guarantee subject to our Returns Policy and Terms & Conditions.

Choose how you would like to pay:

Best valueAnnual plan
Go plan · 24/7 UK monitoring
£299.99
Device upfront cost
£0.00
Delivery
Free
Fall detection
£0.00
Pill reminders
£0.00
Total today
£299.99

Discount code

Have a code? Add it here and the discount comes off your first payment.

Secure checkout

Equipment. The watch is supplied as part of your monitoring service and remains the property of Medi Alarm 247 Limited. It is returned when your service ends.

Delivery. Free delivery. Your device will typically arrive within 3–5 working days, depending on processing and delivery times.

30 day money back guarantee. Subject to our Returns Policy and Terms & Conditions, which also explain cancellation.

Practical information

Battery and charging
Approximately 3–5 days, depending on usage and device settings.
Connectivity
Built-in 4G SIM — no landline, WiFi or phone needed. Designed for use within the UK, subject to mobile network coverage.
Water resistance
IP67 rated — protection against everyday rain, splashes and temporary water exposure. To preserve water resistance, minimise unnecessary water exposure and avoid hot water, high-pressure jets, soaps and cleaning products. Always dry the device and charging contacts completely before charging. Water resistance may diminish over time. Full water-resistance guidance
Setup
Arrives ready to use. Our UK team can talk you through a test call.

Why choose MediAlarm 247

  • UK-based monitoring team, 24/7
  • TSA & TEC accredited monitoring centre
  • No long contract
  • 30 day money back guarantee, subject to terms
  • Free delivery
  • Friendly UK sales and support team

Go watch FAQs

Is the Go watch connected to your 24/7 monitoring team?

Yes. SOS and fall alerts from the Go watch go to our UK monitoring team, 24 hours a day, 365 days a year.

Can family members call me through the watch?

Yes. Approved contacts can call the watch and it answers in hands-free mode, so you can talk without pressing anything.

What are safety zones?

Safety zones are boundaries you set on a map around places like home or work. You'll get an alert by text or email when the wearer crosses one.

How much does it cost?

£299.99 annually (equivalent to £24.99 a month), £89.99 every three months (equivalent to £30.00 a month), or £32.99 billed monthly. Monitoring, the 4G SIM and the app are included. All three plans are available online.

Do I need to return the watch if I cancel?

Yes. The watch is supplied as part of your monitoring service and remains the property of Medi Alarm 247 Limited, so it is returned when your service ends, in line with our Terms & Conditions.

How long does the battery last?

Battery life is approximately 3–5 days, depending on usage and device settings.

How many emergency contacts can I have?

The Go watch supports up to 6 emergency contacts. They are there as backup for our 24/7 UK monitoring team, who always answer your alert first.

Do I need a landline or WiFi?

No. The watch uses its own 4G SIM. Designed for use within the UK, subject to mobile network coverage.

How long will delivery take?

Delivery is free. Your device will typically arrive within 3–5 working days, depending on processing and delivery times.

Independence, wherever the day takes you.

Talk to our UK team about the Go watch, or request a callback at a time that suits you.

Phone lines open Mon–Fri, 9am–5pm. Go and One: 24/7 monitoring, 365 days a year. Junior: family monitored via the app only.