Safety Alarm Pendant With 24/7 Monitoring
This page gives you everything you need to know about our safety alarm pendant and the 24/7 monitoring service behind it. The pendant is simple to wear and easy to use, but the real protection comes from trained UK-based responders ready to act the moment you press the SOS button. Your details, location and emergency contacts are already on file, so there are no delays and no searching for a phone when seconds matter.
Here you’ll learn how the safety alarm pendant works at home and outside, how GPS tracking and optional fall detection add reassurance, and how family members can stay informed through the secure portal. The device is included, what you’re investing in is continuous monitoring, fast response and dependable support whenever it’s needed most.

Affordable Plans
Three simple ways to secure round-the-clock protection for yourself or someone you care about.
The safety pendant is included at no cost — what you’re investing in is 24/7 professional monitoring and real human response when it matters most.
Free Device
Free Delivery
No Hidden Fees
No Long contracts
24/7 Protection
Just dependable protection that’s always ready.
Your Safety. Your Choice. Your Peace of Mind.
Whichever plan you choose, you’re protected the moment your pendant arrives.
Thousands trust MediAlarm every day because when help is needed, reliability is everything.
Pay Monthly
£29.99 per month
Flexible, full 24/7 monitoring with fast SOS response and complete support.
Protection starts the moment your pendant is activated.
Pay Quarterly
£89.99 per quarter
Ongoing monitoring with simple quarterly billing.
A balanced option for families who want steady protection and peace of mind.
Pay Annually
£299.99 per year
(Save £179.89)
One yearly payment for uninterrupted protection all year round.
Maximum reassurance. Best long-term value.
Safety Pendant Alarm
When someone lives alone or is recovering after illness, every second counts. The MediAlarm safety pendant gives you a direct, reliable lifeline to trained 24/7 responders who already know your details, your location, and who to contact.
One press of the button connects you instantly. No delays. No confusion. No waiting.
Waterproof and designed for everyday wear, the pendant works throughout the home, including the bathroom and shower where falls happen most. It gives older adults confidence, supports vulnerable users, and gives families real peace of mind knowing help is always available within minutes, not hours.
Press button to reach monitoring centre or emergency contacts
Wear it around your neck without taking it off
Works anywhere in your home, even in the shower
Get help within minutes, not hours
Why Do People Choose MediAlarm247
Because in real emergencies, you don’t rise to the level of your hopes, you fall to the level of your systems. And the system you rely on needs to be one that works every single time, without hesitation, without confusion, and without depending on luck. MediAlarm247 gives you that certainty, so when life catches you off guard, your safety net is already in place.
This pendant is the system, simple, fast, dependable.
One-button SOS calling
Long battery life
Works anywhere with mobile signal
Waterproof for showers and daily use
We respond within minutes, not hours, and take action the moment your alert comes through connecting you to trained UK-based responders who knows exactly what to do. It’s consistent, dependable, behind the scenes protection that people rely on daily without even thinking about it. The kind of support that turns fear into confidence and emergencies into controlled situations.
Medical Alert Pendants
Our medical alert pendant gives you emergency help when you need it. You wear it round your neck. Press the button and you'll speak to our team straight away. They answer every alert.
The pendant is for elderly adults who live alone. It's also for people who spend time by themselves. Press the button if you fall or get chest pain. Press it if you can't breathe well or feel unsafe. Our team answers in seconds. You don't need to find a phone.
The system uses mobile networks. It works in every room of your house. The battery lasts 24 hours. It charges fast. Wear it all day and night. It's water-resistant for handwashing. We also have a fully waterproof one for baths and showers.


Fall Detection Pendants
Our pendant has automatic fall detection. If you fall, it calls for help. You don't press anything. Sensors inside pick up sudden movements. They spot impacts that match a fall. The system alerts our team within seconds.
Fall detection helps older people who can't reach the button after falling. You might hit your head and feel dazed. Your arm might be trapped. The pendant could end up behind your back. The automatic detection gets you help when you can't press the button.
Hard falls trigger alerts every time. Our team checks every alert. They make sure you need help. They send the right response. You can also press the button yourself anytime.
You can turn fall detection on or off. Many people keep it on for extra protection. This works well if you've got balance issues. It helps if you've fallen before. We'll help you decide during setup.Falls can cause fractures and serious injuries, which is why quick response matters.

Waterproof Pendant Alarms
Our pendant is fully waterproof. You can wear it in the bath or shower. You don't take it off when you wash. It's sealed against water and steam. It keeps working even underwater.
This matters because lots of falls happen in bathrooms. Wet floors are slippery. Soap makes things worse. Getting in and out of the bath is risky. You're often alone. Wearing the pendant in water means you've got help when you need it most.
You can wear it in the bath. You can stand under the shower. You can wash your hair. It all works fine. Don't wear it swimming in pools or the sea though. It's for bathing, not swimming.
Keep the pendant on all day and night. Charge it once a day for a short time. Then put it straight back on. Lots of people charge it whilst getting dressed. The charging is quick. You're never without it for long.
GPS Pendant Alarms
Our pendant has GPS tracking built in. When you press the button, our team sees where you are. They see it on their screen. They know where to send help. This works even if you can't talk. It works if you're not sure where you are.
GPS tracking is good for active elderly people. Maybe you walk to the shops. Maybe you work in your garden. You might visit neighbours. You might go for walks round your area. The pendant protects you everywhere, not just at home.
The system uses satellites and mobile networks. GPS gives exact locations outdoors. Mobile towers help when satellite signal is weak. Our team sees where you are within a few metres. They tell the paramedics your exact spot straight away.
You don't do anything to make GPS work. It happens automatically when you press the button. Take the pendant when you go out. It fits under your clothes. Nobody notices it. You stay independent and protected.

Two-Way Voice Pendants
Our pendant has a speaker and microphone. You can talk two ways. When you press the button, you speak through the pendant. You hear our operator's voice back. You don't need a phone. The whole chat happens through the pendant round your neck.
Two-way voice helps you explain what's wrong. You can describe your symptoms. You can say where you've hurt yourself. You can tell them why you need help. Our operator hears you straight away. They ask questions. They calm you down. They stay on the line until help arrives.
The speaker is loud enough for big rooms. It works outdoors too. The microphone picks up your voice easily. You don't shout. You don't hold the pendant near your mouth. Just talk normally. Our team hears you fine.
Lots of users feel calmer talking to a real person. Hearing a voice during a scary moment helps. Our operators know how to keep you calm. They'll tell you what's happening. They'll say when help will arrive. You're never on your own.


24-Hour Monitoring Service
Our monitoring centre runs 24 hours a day. It runs every single day of the year. Trained operators answer every alert within seconds. They respond on weekdays and weekends. They respond on bank holidays and through the night. You get the same fast response at 3am on Christmas Day.
Real people answer your alerts. Not robots. Not recorded messages. Our operators see your name and address on their screen. They see your medical conditions. They see your emergency contacts. They know who you are before they speak. This helps them make quick decisions.
When you press the button, the operator works out your situation. They ask what's happened. They ask how you feel. Based on what you tell them, they decide what to do. They might call 999. They might contact your family. They follow proper steps.
The monitoring team stays on the line until help gets to you. They don't hang up. If paramedics are coming, they track when they'll arrive. They might speak to them directly. If a family member is coming, they wait until you're safe. You get continuous support from button press to someone being with you.
Real Stories, Real Peace of Mind
User Experiences With Medi Alarm 247
Hear directly from our customers how Medi Alarm 247 devices have enhanced their safety and confidence in daily life.
Instant Help When You Need It Most
"I fell in my kitchen last month. I couldn't get up. I pressed the button. Someone answered straight away. They sent an ambulance. They stayed talking to me until the paramedics arrived. I felt so much safer. My daughter sleeps better now knowing I have this."
Barbara T - Retired Office Worker
Lightweight Protection You Forget You’re Wearing
"I was worried about wearing something bulky. But the pendant is really light. I forget I have it on most days. I've only used it once when I felt dizzy. The lady on the other end was so calm and helpful. She called my son for me. Worth every penny."
Sheila M - Grandmother of Four
Safety That Works Even in Wet Conditions
"The waterproof feature is brilliant. I had a nasty slip getting out of the shower two weeks ago. I pressed the button whilst still on the floor. It worked perfectly even though it was wet. The operator could hear me clearly. They got help to me quickly. I never take it off now."
Joyce L - Independent Homeowner
Reliable Tracking for Dementia and Memory Loss
"My husband has dementia. He sometimes wanders. The GPS tracking means we can find him if he goes out. Last week he went to the park. He got confused. He pressed his pendant. They told me exactly where he was. We found him in ten minutes. This system has changed our lives."
Michael P - Full-Time Carer
Frequently Asked Questions
Everything you need to know
Do I need to take the pendant off when I shower or bathe?
No, you don't take it off. Our pendant is fully waterproof. It's made to be worn in the bath or shower. Most falls happen in bathrooms. Keeping it on whilst washing protects you when you're most at risk.

Will the pendant work if there's a power cut?
Yes, the pendant keeps working during power cuts. The system uses mobile networks. It has its own battery power. Electricity outages don't affect it. You stay protected even when the power goes off.

Can I wear the pendant outside my house?
Yes, the pendant works anywhere with mobile signal. The GPS tracking means our operators know your exact location. It works in your garden, at the shops, or on a walk. You're not stuck at home.

Does the fall detection work every time I fall?
Fall detection turns on automatically when it senses a hard fall. It's very reliable for sudden, heavy impacts. You've also got the manual button. You can press it anytime. Our operators check every alert. They make sure you get the right help.

Can I speak directly through the pendant or do I need a base unit nearby?
You speak directly through the pendant. It has a built-in speaker and microphone. You don't need a phone or base unit. The two-way voice works from anywhere. It even works outdoors.

Is there a contract or cancellation fee?
No. Both plans are contract-free. You can cancel at any time without penalties or hidden charges. Your protection continues until the end of your paid period

When will my safety alarm pendant arrive after payment?
Orders are dispatched quickly and delivered
free of charge. Most customers receive their pendant within
2–3 working days, ready to activate immediately.
Is the device really free with the plan?
Yes. The safety alarm pendant is included at no cost when you choose either the monthly or annual monitoring plan. You only pay for the monitoring service.

What does the monitoring service include?
You get 24/7 emergency support, SOS response, GPS tracking, and portal access. Our UK-based team answers alerts fast and coordinates help when needed.

What payment methods do you accept?
Stripe accepts all major debit and credit cards, and payments are processed securely. Your billing details are encrypted and never stored on the MediAlarm website.



